‘I have an unsolvable problem with my Amazon delivery, please help me answer it.’ In this post, we've listed some of the FAQs for Amazon Delivery that may help you find the answer.

Why can Amazon change the delivery time of an item at any time?

Warehouses that were available to you for two days sold out during the time period you were ready to buy, but the specified delivery time was not updated in time. They then need to be dispatched to you from other warehouses, over longer distances and with longer transit times.

Then there's the delivery network. Amazon likes to use its own drivers, but they can only handle so many packages at once. If their schedule fills up quickly, they might have to push your delivery date back.

Amazon sometimes plays it safe with delivery estimates. If they’re unsure about capacity, they might give you a later date just in case. But if things clear up, they’ll try to get your package to you sooner than expected.(It may be that your goods are delivered the next day.)

How Amazon delivers order within two hours?

On 29 October 2019, Amazon announced the start of its grocery delivery service within two hours for all Prime members living in 2,000 areas eligible for the service.

They have small, strategically located distribution centres in urban areas stocked with popular and essential items. Being close to their customers allows them to quickly pick and pack orders as soon as they are placed.

Additionally, Amazon uses an advanced inventory management system to ensure that these centres have the right products in stock. Their logistics network is highly optimised and uses complex algorithms to plan efficient delivery routes. They also have a dedicated distribution network that includes their own drivers and partnerships with local courier services to handle the all-important ‘last mile’ delivery.

Customers can enjoy real-time tracking to know exactly when their order will be delivered. This service is often available to Amazon Prime members as part of their subscription benefits.

Why does Amazon not deliver all your ordered products on the same day?

Amazon doesn't always deliver all ordered products on the same day due to a variety of logistical and operational reasons. One of the primary factors is the location of inventory. Amazon's vast network of fulfillment centers means that not all items are stored in the same facility. Some products might be available in a nearby warehouse, allowing for same-day delivery, while others are located further away, requiring more time to ship. Additionally, product availability plays a significant role; high-demand or less common items might not be immediately accessible in the nearest center.

Another consideration is the capacity of Amazon's delivery network, which can vary based on demand and location. During peak shopping periods or in areas with less robust infrastructure, the network might be stretched thin, impacting delivery timelines. Order cutoff times also affect same-day delivery eligibility; orders placed after a certain time might not be processed for same-day shipping. Furthermore, the type of product can influence delivery speed, as certain items due to their size, weight, or special handling requirements, may not qualify for expedited delivery.

Lastly, same-day delivery services are not available in all regions, typically limited to major urban areas where Amazon has the necessary infrastructure.

What do you do when Amazon sends you something you didn't order?

1. Check your order history

2. Ask family members if they have purchased this parcel

3. buyer's misdelivery

You can totally. When you ask Amazon customer service, they usually let you keep the parcel for your own use, and they will take care of this misdelivery by refunding you.

Amazon International Shipping Schedule

Source: Amazon Shopping

Please note: Not all items from Amazon can be shipped directly to China.

We will be updating this post in real time with frequently asked questions about Amazon delivery, so if you have questions, please feel free to contact us, as an Amazon SPN service provider we can provide you with answers to any questions you may have online.